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![PDF] The evaluation of ITSM open source software for small medium organizations based on ITIL v.3 Criteria using AHP method | Semantic Scholar](https://d3i71xaburhd42.cloudfront.net/6a9ed6a3e945a073141eff8f3e99fb5f5ad39d84/4-Figure1-1.png "PDF] The evaluation of ITSM open source software for small medium organizations based on ITIL v.3 Criteria using AHP method | Semantic Scholar")
PDF] The evaluation of ITSM open source software for small medium organizations based on ITIL v.3 Criteria using AHP method | Semantic Scholar
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